Thanks for trusting HypeUnique, we continue to improve your after-sales experience.
Please do not use DHL for returns. We can assist you in choosing the best shipping method.
- Within 7 days since parcel(s) delivered. (Package need to be returned in good condition)
- The item has serious quality problems.
- Size error (Caused by us.)
- Lost package (Slow logistics status updates due to any delays are not considered lost unless the package is confirmed to be lost. Contact the logistics service provider to provide the tracking slip number to check whether it is lost.)
- Within 7 days since parcel(s) delivered.
- Returned items must be in their unused condition with the original packing. We do not accept a returned item that has been worn, damaged, washed, or altered in any way.
- We do not offer Freight To Collect (FTC) service for the packages returned to us. The returns will be made at your own cost.
- Please make sure the condition well
- Return using regular post office
- Declare the content of the package as ‘gift’ or ‘used’
- We will give you a refund/reship after we receive the goods
- Please understand that since this is a replica, it may be confiscated by the customs. In this case, a full refund cannot be made, only a part of it can be refunded.
Note: The original shipping fee and shipping insurance are non-refundable.
If you wish to return the items to the nearest return address, please contact us and our customer service representative will get back to you within 24 hours.
Note: Please do not send your return to the address on your package. That is not our return address and will affect the processing of your return.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
We will refund on PayPal.
Please continue to support and trust us, we will provide the highest quality streetwear Replica and sneaker replicas.