Terms & Conditions

To use the HypeUnique website and other services, please confirm that you have read the following terms

Website Image

  1. All pictures are real shots
  2. Do not abuse without authorization

Website Content

  1. The product will be updated from time to time
  2. Products that cannot be restocked in the short term will be marked as “out of stock”
  3. Stock is dynamic, and not fully managed by us due to the involved with multiple parties include factory and our warehouse. So the actual stock may change at anytime. Please understand it may happen that your order may be out of stock after order placed.
  4. If you find conflicting content, please remind the HypeUnique team

Inventory

The inventory situation on our website does not accurately reflect the real-time inventory situation. It is possible that your order is restocking or permanently out of stock, we will notify you to exchange or cancel the order in this case. Please understand this situation before placing an order. Once you place an order, we will regard you as agreeing to this term and no further explanation will be given.

Payments

  1. Supported payment methods may be updated from time to time
  2. The old payment method may no longer be supported on a certain day
  3. Please follow the payment process on the Payments page to make the payment
  4. We don’t put auto-payment methods, all payment need to be done manually. Follow our instruction to do it.
  5. HypeUnique has the final right to interpret the above terms

Discount/Compensation

We understand that some return/exchange or order problem may happen in a large number of orders, but in order to avoid additional losses caused by these procedures, we provide physical or non-physical compensation or discounts. Please understand that once the compensation agreement is reached, it cannot be changed.

Ship

Shipper

Shippers cannot be specified by customer, we are fully empowered to choose a more suitable delivery method and distributor based on the situation.

Duties & Taxes

Taxes are fully responsible by recipient. According to the report, only less than 1% shipments(EU) (The EU’s tax reform may have an impact.), Less than 0.1% in North America are required to pay taxes.

Delivery time

8-14 days for most of areas. The actual time could be different from expect. We don’t make any delivery time guarantee, If you have a time limit, we are not responsible for possible delays.

Package lost & Seized

If we track the status or we are told that this is the case, we will re-ship the goods for free if we have purchased customs insurance. In other cases, customers need to pay extra to get the second shipment. The number of refunds at the same time varies depending on the situation.

Failed delivery

Please pay attention to and track your shipment in time. If the package is returned due to delivery failure, we cannot guarantee the return can be re-deliver or received by us, because in most cases, the original shipping address belongs to a third party. This means that you have to pay extra to get re-shipment, or you can only get a partial refund.

Goods Quality Control

1. For returns and refunds that are irrelevant to quality, please check the return policy page
2. If the package has serious quality problems within 7 days after receipt of the package, please contact HypeUnique for negotiation
3. Customers need to bear full responsibility for damage and wear caused by human factors

Customer Information

1. HypeUnique is committed to protecting customer privacy
2. All customer information will never be disclosed to third parties
3. Order information and inactive account information will expire after a certain period of time, and expired information will be automatically deleted

About this clause

1. These terms may be updated at any time without notice
2. HypeUnique has the right to amend and delete these terms
3. The final interpretation right belongs to HypeUnique